Technology & innovation
How to Implement AI Customer Support Without Losing the Human Touch?
The secret to scaling support with AI isn’t replacing humans, but strategically freeing them to focus on what they do best: building relationships. Identify low-emotion, repetitive tasks for automation to…
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A Cybersecurity Expert’s Guide to Securing Your Smart Home Network
Protecting your smart home requires more than changing passwords; it demands architecting a multi-layered security ecosystem. Assess risks at every level: device hardware, network protocols (Zigbee/Z-Wave), and data storage (Cloud…
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